Warranty
We stand behind the quality of everything we sell.
**Standard Warranty Coverage:**
Most electronics and accessories sold on Alotaibi Electronic come with a manufacturer warranty ranging from 6 months to 2 years, depending on the product category. Check the specific product page for exact warranty duration.
**What's Covered:**
- Manufacturing defects
- Hardware malfunctions under normal use
- Battery issues (for devices with rechargeable batteries) within the warranty period
**What's Not Covered:**
- Physical or liquid damage caused by misuse
- Damage from unauthorized repairs or modifications
- Normal wear and tear (e.g., cosmetic scratches)
**How to Claim Your Warranty:**
1. Contact our support team via email or WhatsApp with your order number and a description of the issue
2. Our team will verify your warranty eligibility
3. Depending on the issue, we'll arrange a repair, replacement, or refund
**Extended Protection:**
Looking for extra peace of mind? Select products offer an optional extended warranty at checkout โ look for the badge on eligible product pages.
Your trust means everything to us, and we're here to make sure your purchase lasts.